Questions?
We've got your back!
Whether you’re a pro or first timer, it’s 100% okay to ask as many questions as possible to know exactly what to expect going into and after your hair removal appointments with us. Let’s address some common questions that we’ve received from clients over the years. If you have questions that are not mentioned here, don’t hesitate to reach out and we’d love to chat with you further.
How long should my hair be to get waxed? This will vary based on how fast or slow your hair grows, but we on average most hair is long enough to be waxed 2-4 weeks after a fresh shave with NO shaving in between. The hair must be at least the length of a grain of rice or longer.
If my hair is too long, should I trim before? No, please do not trim yourself before coming in. If your regrowth is on the longer side, we will trim small areas for you to ensure optimal comfort during your wax. Most clients who trim at home get a little ahead of themselves and it will usually end up being too short, and have to grow it all out again.
How should I prep my skin for my first wax? 1). We recommend exfoliating the area being waxed 48 hours prior to your session with your favorite fragrance-free scrub, fragrance free wash & loofah or gentle dry brushing. 2). If it’s doable, take a warm shower an hour before your session. This helps by opening of the follicle to assist in the removal process. HYDRATE! Drinks lots of water before your session as dehydration causes the hairs to be brittle and the skin to be dry, leading to discomfort during your wax. 3). If you’re a bit nervous going into your first time, take an advil 30-45 minutes prior to your session. Consult with your physician beforehand on this step.
Are there any products besides medications that prevent me from getting waxed? YES! There are oral & topical products and medications that you must be off of or discontinued from for a certain time before coming to get waxed. AHA/BHAs (glycolic, salicylic), Retin-A/Retinol, Tretinoin, Adapalene/Differin are all products that generate faster cell turnover creating a sensitized state of your skin. Since waxing is a method of exfoliation, waxing on top of this very fragile skin can cause shallow abrasions which is when the skin lifts. It is a minimum of what we want to avoid during a facial wax. So, we require clients who use these products regularly to discontinue them for at least 5-7 days prior to any facial waxes. Antibiotics (oral or topical): We ask that you discontinue or are off of them orally for at least 30 days prior to your session. Antibiotics also leave the skin in a fragile state and can cause lifting of the areas being waxed. Accutane: Accutane completely contraindicates patients from receiving waxing services for the entirety of their usage and at least 8-12 months after being off of it. Accutane is an oral medication that is a very concentrate form of Vitamin A, which sensitizes your entire body including the skin. Waxing on this medication can cause various issues, including lesions on the areas treated.
How long after a wax will my hair begin to grow back and how often shoulf I be getting waxed? Everyone is different, but on average you will notice that hair will begin to grow back between 7-10 days. We recommend getting your body services done every 4-5 weeks, and facial areas done every 2-4 weeks.
Is waxing painful? It is not painless, but it’s not an intolerable sensation. Your first waxing session will always be the most uncomfortable because it is an unfamiliar sensation. However, the level of sensation will vary based on your natural hair type & texture, pain tolerance, & breathing techniques. With consistency in your session, your sessions will grow to be more tolerable over time since we are working with much finer hairs and root growth.
Can I get waxed while on my period or during pregnancy? While on your period, we do ask that you wear a tampon or period cup for us to perform the service. Some report that they are a bit more sensitive during their period, but it is still tolerable. If you do not feel comfortable with getting waxed on your period, please let us know at least 24 hours before your session so that we can get your rescheduled to another day without a penalty fee. Our cancellation policy still applies in these situations. With pregnancy, most report heightened sensitivity during this time, but it is still tolerable to receive waxing services. Waxing is completely safe for mom and baby.
What kind of homeware should I be practicing for the best results? Home care is key to maximizing the benefits of your wax investment. While we remove the hair by the root, caring for your skin between sessions is essential. We offer Bush Balm products at checkout, or you can stop by anytime to pick some up. Bush Balm focuses on addressing common skin issues, especially for areas often overlooked. Their oils soothe, moisturize, brighten, and help prevent ingrown hairs and irritation. We also carry their exfoliating scrubs and chemical exfoliant for extra hydration, brightening, and ingrown hair prevention.
Questions for Waxing?
Why should I do Laser Hair Reduction over Waxing? While waxing has some amazing benefits, it is not a universal treatment that fits everyone’s lifestyle, hair type/texture, or skin type. If you have found that no matter the hair removal option or home care practices, you still end up with ingrown hairs, pigmentation, or you’re just not feeling like you’re seeing results.. laser hair reduction could potentially be for you! Laser treatments have a more precise method of targeting the root in the follicle by using heat to damage the growth. Laser is not a permanent hair removal alternative, so you will not be bare after your rounds of treatments. However, you will see much finer and sparser results in a fraction of the time compared to other removal methods.
Is Laser Treatment painful? Same as waxing, it is not painless, but it is a tolerable sensation. Laser can be a bit more customizable in helping your comfort through the session. This will vary based on your pain tolerance, and hair type/texture. Each “zap” will feel similar to a rubber band snap.
How many sessions of Laser will I have to do? How often should I be doing them? On average, most clients will need about 6-10 sessions of laser hair reduction. This number will vary based on your skin type & hair type/texture. - Facial laser sessions should be every 4-6 weeks - Body laser sessions should be every 6-8 weeks
How should I prepare for my first Laser session? 1). Hydrate! Dehydration in the skin can cause more discomfort during your session. 2). You will want to shave the area being treated thoroughly 24-48 hour prior to each of your sessions.
Can I pay per session, or do I have to buy a package of sessions? You can absolutely pay by session! All of our pricing is available to see on our website to get an idea of what the investment will be. Laser hair reduction is an investment. Especially when it comes to purchasing a package of treatments, it can be a big pill to swallow. If you would like to do a package, you would receive 20% off your final $ amount for the package.
What type of Wax do you use? t Browology, we use professional quality, vegan and cruelty free Hard Wax for your most sensitive areas that will only grab your hair and not your skin along with it. This ensures for less redness, irritation and longer lasting results for your most sensitive areas. We do use soft (or strip) wax for brows and larger body areas for waxing. However, if you do have preference to only using Hard Wax, just make sure to let your specialist know before getting started. We want you to have the best results with minimal to no irritation post wax.
Questions for Laser?
Other Questions?
What is your cancellation policy? When you book your first appointment, you will be prompted to place a card on file. This is just to secure your appointment and only needed for speedier checkouts or for late cancellations. - Your card will never be charged without prior notice done either via call, text, email or voicemail. • All non-emergent cancellations or rescheduled appointments within 24 hours of your scheduled appointment time are a penalty fee of 50% of your scheduled services. • No shows are a penalty fee of 100% of your services booked. Multiple no shows will result in banning from booking future services • If your card declines in processing, you will be required to pay that balance before booking future appointments. • Illness/Emergency cancellations will be waived from all penalty fees. If you are sick, for everyone’s safety, please do not come to your appointment. and please let us know as soon as you can that you will not be coming. • If you would like to move your appointment earlier or later in the day of your appointment, this does not involve a penalty fee, but is based on current availability. If there are no openings, you may keep your time, reschedule or cancel. Cancel or reschedule would be subject to 50% penalty fee. • Allow yourself enough time to fight the odds before your arrival. Do notify us via call, text or email if running behind. - Arriving more than 10-15 minutes late could result in needing to reschedule you which will be considered a no show and result in a penalty fee of 100% of your services booked. - If there is still time to complete some but not all of your service(s), you are still responsible to pay the full amount of what you have scheduled. • Frequent occurrences of late cancelling appointments can result in your booking process being moved to calling in for day of openings or being banned from booking future appointments.
Do you have other partners in the building? Yes!! Meet Our Beauty & Wellness Partners: Your One-Stop Shop for Self-Care We also house a few independent beauty & wellness businesses to make the ultimate one stop shop! Click their link below to connect with our other salon besties.. - Charlotte Sublett with Blue Lotus Lash Nashville (lash extensions) - Megan Eggers with Brow Game New York (Cosmetic Tattooing) - Isabelle Gamache ( Gel Nail Tech) - Courtney Richardson (Facials)